وظائف خدمة عملاء

مطلوب ممثل خدمة العملاء مصرف أبوظبي الإسلامي أبو ظبي

الاماراتى للتوظيف

المهارات المتخصصة / المعرفة التقنية المطلوبة لهذا الدور:

معرفة واسعة بالمنتجات والخدمات المالية المصرفية للأفراد من مصرف أبوظبي الإسلامي

المعرفة العادلة بالسياسات والإجراءات التشغيلية لمصرف أبوظبي الإسلامي

معرفة ممتازة بقنوات ADIB البديلة (الجوال / chatbot / ITM / CCDM) والخدمات المقدمة على هذه القنوات

معرفة ممتازة بقنوات ADIB البديلة (الجوال / chatbot / ITM / CCDM) والخدمات المقدمة على هذه القنوات

معرفة جيدة بالممارسات واللوائح والمخاطر المصرفية في دولة الإمارات العربية المتحدة

المعرفة العادلة بمعايير الخدمة

المعرفة بأنظمة مكافحة غسل الأموال الصادرة عن مصرف الإمارات العربية المتحدة المركزي والسلطات التنظيمية الأخرى

المعرفة بالمبيعات المتقاطعة

مهارات الحاسوب

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