وظائف خدمة عملاء

ممثل خدمة عملاء دبي

الاماراتى للتوظيف

الوصف الوظيفي الكامل

وصف الدور

هذا دور بدوام كامل في الموقع لممثل مركز الاتصال في عيادة التجميل لدينا. سيكون ممثل مركز الاتصال مسؤولاً عن التعامل مع المكالمات الواردة وتقديم خدمة عملاء ممتازة وحل شكاوى العملاء وضمان رضا العملاء. تشمل المهام اليومية الأخرى مساعدة العملاء في الاستفسارات، والحفاظ على سجلات العملاء، وإدارة جدولة المواعيد.

مؤهلات

ممثلو خدمة العملاء ومهارات دعم العملاء

مهارات شخصية عالية

تركيز قوي على رضا العملاء

محو الأمية الحاسوبية والكفاءة في البرامج ذات الصلة

القدرة على تعدد المهام وتحديد الأولويات

مهارات اتصال ممتازة، سواء شفهية وخطية

موقف المريض والتعاطف

خبرة سابقة في دور مماثل مع خبرة لمدة عامين

مطلوب الطلاقة في اللغة الإنجليزية والعربية

كيفية التقديم للوظائف :

للتقديم إضغط هنــــــا

تعديل المقال

الأقسام وظائف خدمة عملاء

مقالات قد تهمك

حجم الخط

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16

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تباعد السطور

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