وظائف خدمة عملاء

مطلوب موظف مركز الاتصال - متحدث باللغتين الإنجليزية والعربية شركة آي بي تي لخدمات مراكز الاتصال العالمية ذ.م.م دبي 3000 درهم شهريا

الاماراتى للتوظيف

الوصف الكامل للوظيفة

المسمى الوظيفي:

-الرد على مكالمات العملاء باحترافية والرد على استفسارات العملاء وشكاواهم.

-خبرة في رسائل البريد الإلكتروني والدردشة بطريقة احترافية وفي الوقت المناسب.

- تحديد احتياجات العملاء وتوضيح المعلومات والبحث في كل قضية وتقديم الحلول و/أو البدائل.

-التعامل مع شكاوى العملاء بشأن الخدمات المقدمة وحلها.

-الالتزام بجميع سياسات وإجراءات الشركة.

متطلبات العمل:

-مهارات اتصال قوية.

- ثنائي اللغة - متحدث باللغتين الإنجليزية والعربية

- خبرة لا تقل عن سنة واحدة في مجال مراكز الاتصال.

-القدرة على العمل في نوبات دورانية.

-يجب على المرشحين أن يكونوا متاحين للانضمام على الفور.

-مكان العمل: دبي

أنواع الوظائف: دوام كامل، دائم

الأجر: 3000 درهم إماراتي شهريًا

كيفية التقديم للوظائف :

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_WidgetManager._RegisterWidget('_HTMLView', new _WidgetInfo('HTML101', 'Topa3lan-sc2', document.getElementById('HTML101'), {}, 'displayModeFull')); _WidgetManager._RegisterWidget('_BlogSearchView', new _WidgetInfo('BlogSearch2', 'searchform', document.getElementById('BlogSearch2'), {}, 'displayModeFull')); _WidgetManager._RegisterWidget('_LabelView', new _WidgetInfo('Label002', 'searchform', document.getElementById('Label002'), {}, 'displayModeFull')); _WidgetManager._RegisterWidget('_ContactFormView', new _WidgetInfo('ContactForm200', 'AddOns', document.getElementById('ContactForm200'), {'contactFormMessageSendingMsg': '\u062c\u0627\u0631\u064d \u0627\u0644\u0625\u0631\u0633\u0627\u0644...', 'contactFormMessageSentMsg': '\u062a\u0645 \u0625\u0631\u0633\u0627\u0644 \u0631\u0633\u0627\u0644\u062a\u0643.', 'contactFormMessageNotSentMsg': '\u062a\u0639\u0630\u0631 \u0625\u0631\u0633\u0627\u0644 \u0627\u0644\u0631\u0633\u0627\u0644\u0629\u060c \u064a\u0631\u062c\u0649 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'AOuZoY632B_vu19aUroY9LE4h_NMVmGc2A:1736922003875', 'submitUrl': 'https://www.blogger.com/contact-form.do'}, 'displayModeFull')); _WidgetManager._RegisterWidget('_HTMLView', new _WidgetInfo('HTML300', 'shreeta5bar', document.getElementById('HTML300'), {}, 'displayModeFull')); _WidgetManager._RegisterWidget('_HTMLView', new _WidgetInfo('HTML5', 'TopPost-sc', document.getElementById('HTML5'), {}, 'displayModeFull')); _WidgetManager._RegisterWidget('_HTMLView', new _WidgetInfo('HTML6', 'Postnw1', document.getElementById('HTML6'), {}, 'displayModeFull')); _WidgetManager._RegisterWidget('_HTMLView', new _WidgetInfo('HTML12', 'Postnw1', document.getElementById('HTML12'), {}, 'displayModeFull')); _WidgetManager._RegisterWidget('_HTMLView', new _WidgetInfo('HTML7', 'Postnw2', document.getElementById('HTML7'), {}, 'displayModeFull')); _WidgetManager._RegisterWidget('_HTMLView', new _WidgetInfo('HTML13', 'Postnw2', document.getElementById('HTML13'), {}, 'displayModeFull')); _WidgetManager._RegisterWidget('_HTMLView', new _WidgetInfo('HTML9', 'Postnw3', document.getElementById('HTML9'), {}, 'displayModeFull')); _WidgetManager._RegisterWidget('_HTMLView', new _WidgetInfo('HTML14', 'Postnw3', document.getElementById('HTML14'), {}, 'displayModeFull')); _WidgetManager._RegisterWidget('_HTMLView', new _WidgetInfo('HTML8', 'Postcs1', document.getElementById('HTML8'), {}, 'displayModeFull')); _WidgetManager._RegisterWidget('_BlogView', new _WidgetInfo('Blog1', 'Tempnec', document.getElementById('Blog1'), {'cmtInteractionsEnabled': false, 'lightboxEnabled': true, 'lightboxModuleUrl': 'https://www.blogger.com/static/v1/jsbin/3437970797-lbx__ar.js', 'lightboxCssUrl': 'https://www.blogger.com/static/v1/v-css/1964470060-lightbox_bundle_rtl.css'}, 'displayModeFull')); _WidgetManager._RegisterWidget('_LinkListView', new _WidgetInfo('LinkList005', 'PostA3lan', document.getElementById('LinkList005'), {}, 'displayModeFull')); _WidgetManager._RegisterWidget('_HTMLView', new _WidgetInfo('HTML15', 'sidepar', document.getElementById('HTML15'), {}, 'displayModeFull')); _WidgetManager._RegisterWidget('_FollowersView', new _WidgetInfo('Followers1', 'sidepar', document.getElementById('Followers1'), {}, 'displayModeFull')); _WidgetManager._RegisterWidget('_LinkListView', new _WidgetInfo('LinkList4', 'sidepar', document.getElementById('LinkList4'), {}, 'displayModeFull')); _WidgetManager._RegisterWidget('_HTMLView', new _WidgetInfo('HTML4', 'sidepar', document.getElementById('HTML4'), {}, 'displayModeFull'));